Terms of Service

These terms govern your access to and use of the PrintEasier shop management platform and related services. By creating an account or using the service, you agree to them on behalf of yourself and the business you represent.

You must be at least 18 years old and using PrintEasier for a business to create an account. The person who creates a shop is its owner and is responsible for the accounts invited into it. You must provide accurate information, keep credentials secure, and promptly remove access for people who leave your business. You are responsible for activity that occurs under your shop.

Do not use the service to break the law, infringe intellectual property, transmit malicious code, attempt to access other customers' data, probe or overload the infrastructure, or resell the service without written permission.

You retain ownership of the customer records, quotes, artwork, and other content you put into the service. You grant us the limited rights needed to host, process, back up, and display that content in order to operate the service for you.

You may export your shop data from the service while your account is active. After the account ends, we will keep the data for a limited period so it can be restored or exported, then delete it from production systems except records we must keep for legal or accounting purposes. We do not promise a specific export format or turnaround beyond what the product provides, except that we will not unreasonably refuse a reasonable export request sent to hello@getprinteasier.com.

PrintEasier and its licensors own the platform, software, design, documentation, and trademarks. These terms do not sell you that software. You receive a limited, non-exclusive, non-transferable right to use the service for your shop during the trial or paid term. You may not copy, modify, reverse engineer, or create a competing service from the platform except where the law says you may.

New shops receive a 60-day free trial with full access. A payment method is not required to start the trial, and you are never charged unless you choose a paid plan. If you choose a plan during the trial, you keep the remaining free days and your card is first charged when the trial ends. On day 61 the shop continues only if you have chosen a paid plan and a charge succeeds. Downgrades take effect at your next renewal date. If you do not choose a plan, full access continues for a 7-day grace period, after which the shop is locked to the billing screen. Your data is kept, not deleted, and is available again as soon as you subscribe.

Automatic renewal. Paid plans renew automatically at the end of each monthly or yearly period, and the card on file is charged the then-current plan price plus applicable tax until you cancel. Prices are shown in US dollars and exclude sales tax, which is calculated and added at checkout where required. You can cancel online at any time from the Billing screen in the app; cancellation stops future renewals and takes effect at the end of the current paid period. You keep access through that period. We do not refund unused time on a paid period already billed, except where required by law. For yearly plans we will email you a reminder before renewal.

We may change pricing with at least 30 days' advance notice by email, effective at the start of your next billing period.

Paid plans are charged through Stripe or another processor we name in the billing screen. Their terms also apply to the payment itself. We do not store full card numbers.

You are responsible for keeping a valid payment method on file and for taxes that apply to your purchase. If a renewal charge fails, we retry the card and email the shop owner; access continues during a 7-day grace period, after which the shop is locked to the billing screen until payment succeeds. Data is not deleted because of a failed payment.

Chargebacks and payment disputes must be raised with us first at hello@getprinteasier.com. If you dispute a charge with your bank or Stripe without a good-faith attempt to resolve it with us, we may suspend the shop until the dispute is closed.

The service can connect to third-party systems such as storefronts, wholesalers, payment processors, and calendars. Those services are governed by their own terms, and we are not responsible for their availability, accuracy, or actions.

We work to keep the service available and secure, but it is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, to the maximum extent permitted by law. There is no uptime SLA unless we agree to one in writing.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data. Our total liability for any claim is limited to the amounts you paid for the service in the twelve months before the claim arose. If you are on a trial and have paid nothing, that cap is one hundred US dollars.

You will defend and indemnify PrintEasier against claims, damages, and reasonable legal costs that arise from your shop content, your use of the service in breach of these terms, or your infringement of someone else's rights, except to the extent we caused the claim.

You may stop using the service and cancel a paid plan at any time. Canceling a paid plan does not by itself delete your shop data. We may suspend or terminate access for material breach of these terms, non-payment, or activity that puts the platform or other customers at risk. You may export your data before termination takes effect.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages at hosting, payment, or internet providers, provided it uses reasonable efforts to resume performance.

We may update these terms. Material changes will be communicated through the app or by email, and continued use after the effective date means you accept the updated terms.

You may not assign these terms without our written consent, except to a successor of your shop in a sale or reorganization. We may assign these terms to an affiliate or to a buyer of the service. These terms bind permitted successors.

Notices to you go to the shop-owner email on the account. Notices to us go to hello@getprinteasier.com. Email notice is given when sent, unless the sender receives a bounce.

These terms and the Privacy Policy are the entire agreement for the service. If a court finds a clause unenforceable, the rest still applies. A failure to enforce a clause is not a waiver. Headings are for convenience only.

Questions about these terms can be sent to hello@getprinteasier.com.